Refund Policy

We want you to be happy with your Hair LaMode purchase! We hope you love what you've ordered. Your satisfaction is a top priority for us. We will gladly replace any item that you have ordered from us that you received in damaged condition. 

Please contact us at orders@myhairlamode.com within 7 days of receipt for your damage claim to be recognized. We do not offer returns or exchanges for any other reason.

If damage occurred to your item(s) during shipment, please take photos and submit to us immediately at orders@myhairlamode.com.  Include photos of the box, your item(s) and the packing materials.

CANCELING AN ORDER

You may cancel an order before it ships from our facility if it has not been boxed or staged for shipping. Contact us immediately at orders@myhairlamode.com with your order number.